Wedding venue refuses to refund £4,000 to woman after her fiancé died before big day

A bride who was left devastated by the death of her ‘soulmate’ is left fighting for a £4k refund from their wedding venue.

Fiona Boswell, 50, tragically lost her groom, Guy Boswell, 50, in March to Cardiac Amyloidosis, which causes heart failure, after a battle with Non Hodgkins Lymphoma, a type of cancer.

The pair, from Norwich, Norfolk, were due to be celebrate in a lavish ceremony at Elm Farm Country House in Horsham St Faith, in Norfolk, in July in front of 100 guests.

Insurance underwriter Fiona, was forced to cancel the £4,100 event when she lost Guy, a tiler, seven months after he was diagnosed with the disease.

The couple quickly married with a special license in October before Guy’s condition deteriorated but were hoping to celebrate their union with friends and family.

Fiona said: “We chose the venue as we had friends marry there and the day was lovely.

“It was also our first outing as a couple.

“When I let the venue know what had happened and asked for a refund, the response was just a straight no.

“Back and forth correspondence saw the venue had no compassion and were rude.

“The impact from this on myself and my family has been huge. It has made me angry.

“It has also encouraged others to reach out to me who have had the same response from the same venue.

“The company only offered to sell the day for me, or I could sell it myself, when I advised them that I would be looking to ask a solicitor to get in touch with them.

“I told them how upset this had made me, selling my day that was supposed to be a happy day shared with my family and friends, a day I will never get to do with Guy.”

Fiona claims the venue won’t refund the wedding because she cancelled too close to the planned date.

She said: “I want these companies to look at the terms and conditions and add clauses to cover these unforeseen events or advise on wedding insurance.

“A wedding day is a day that most girls think of from a very early age, this venue, I would say, does not meet the definition of a fairy tale venue.”

The couple met four years ago in the bank where Fiona worked at the time and they quickly fell in love.

Fiona said: “Our relationship was perfect, we were soul mates.

“He was the love of my life. We were both sad that we had not met earlier as young adults.

“I was so happy when Guy proposed. He got down on one knee after putting my ring in a champagne glass while we were with our friends in a pub.

“The impact of his loss has been huge on his family and I. We were told he would not see old age but did not expect it this quick.

“This was second marriage for us both and we loved each other.

“We did everything together. I feel like I have lost a limb, and that I will never have that love again.”

Friends of the couple have set up a GoFundMe page to help Fiona to replace the money spent on the venue.